Shipping policy

Shipping Policy

Packages are usually shipped within 1-3 business days unless stated on the product page itself. We have many made-to-order items that take around 1 - 2 weeks to ship out. These shipping times are noted on the product page itself. 

After WORM has given your package to the carrier, you will assume the risk of loss for the merchandise. WORM is not responsible for lost, misplaced, or stolen packages. If you think there was a delivery error, please go to your local post office to find out which mail carrier is on your route. Sometimes they can track your package with your local mail carrier.

Pick-Up

If you are interested in picking-up at our studio in Brooklyn, New York please contact us at info[at]wormnyc.com. 

Special Instructions

If you have any special shipping instructions, please leave a note in the "Order Notes" section in the shopping cart. We will do our best to accomodate. Please write: GIFT in the notes if you would like us to make sure items don't include price tags, etcetera.